000 00290nam a2200121Ia 4500
008 200701s2002 xx 000 0 eng d
100 _aRavi shanker
245 0 _aService Marketing The Indian Perspective
250 _a1st
260 _bExcel books
_c2002
300 _a656
942 _2ddc
_cGE
999 _c4181
_d4181