000 00274nam a2200121Ia 4500
008 200701s2008 xx 000 0 eng d
100 _aBedi K
245 0 _aQuality Management
250 _a4th
260 _bOXFORD UNIVERSITY PRESS
_c2008
300 _a712
942 _2ddc
_cGE
999 _c4221
_d4221